Burj Khalifa Tickets, Tours, and Information
Explore the Burj Khalifa with authoritative, up-to-date ticketing and tour information tailored for a seamless online booking journey. This comprehensive guide distills what you need to know directly from the official options provided, including daily availability, instant confirmation, non-refundable policies, transfer notes, and the complete catalog of ticket types and bundles. Whether you are planning your very first ascent to the 124th and 125th floors, seeking the premium 148th-floor experience, or pairing your visit with curated add-ons such as The Cafe, Dubai Aquarium, or Dubai Fountain experiences, this page will help you compare, select, and secure the right ticket for your date and preferences. You will also find practical guidance on time-slot selection, essential entry requirements, language support, and the experience flow from the opulent lobby to the high-speed elevators and panoramic decks—so you can arrive prepared and make the most of your time at the top.
Booking at a Glance: Availability, Confirmation, and Requirements
Booking Burj Khalifa tickets online is designed to be straightforward and decisive. Availability is daily, and the platform supports instant confirmation upon completing your reservation, minimizing uncertainty and allowing you to commit your travel plans with confidence. Tickets are issued per selected date and time slot, and the booking confirmation is valid only for that exact window; this time specificity ensures a steady, well-managed flow of guests through the building. Do take note that the cancellation policy is non-refundable and that unused or partially used services are not eligible for refunds—so choose your time slot carefully and align it with your itinerary. Before you go, prepare a valid photo ID or passport, as it must be presented at the entrance. For families, remember that children must be accompanied by an adult at all times. If you are considering transfers, the system references shared transfer availability from central Dubai areas only; if you experience a delay with a time-slot-based booking that includes transfers, you are advised to use alternative transportation to avoid a no-show, and submit any transfer-related refund request afterward. This framework helps safeguard your entry window and keeps your visit on schedule.
- Availability: Daily
- Confirmation: Instant
- Ticket validity: Only for the selected date and time
- Cancellation: Non-refundable
- Language support: English / Arabic (host or greeter; tour language listing)
- ID requirement: Valid photo ID or passport must be shown at the entrance
- Children: Must be accompanied by an adult at all times
- Transfers: Shared transfers reference central Dubai pickup zones; see transfer notes below
- Best price guarantee: Highlighted on the booking interface
The Experience: What “At the Top” Feels Like
Your Burj Khalifa visit begins long before you set foot on the observation decks. The moment you enter the tower, a refined, lavish lobby sets the tone for the experience. High-speed elevators whisk you skyward with fluid precision, and through the elevator’s glass panels you catch gleaming glimpses of the city below as Dubai’s skyline unfurls in a series of compelling vignettes. Once you arrive on the 124th and 125th floors, expansive panoramas stretch in every direction—across the Arabian Gulf and toward the desert, revealing the incredible breadth of the city’s setting. Informational displays and telescopes enrich your time at the top, turning those far-off lines and shapes into identifiable landmarks and stories. This blend of soaring views and interpretive touchpoints keeps the experience engaging whether you are a first-time visitor discovering the city’s layout or a returning guest seeing it anew under different skies. Many visitors also combine their deck access with additional experiences such as The Cafe, sunrise access, The Lounge, or nearby attractions—the curated bundles below make it possible to customize your day in a cohesive, convenient way.
All Official Ticket Options and Rates
Below is the full set of ticket options and rates as listed, organized to make comparison easier. Options indicate floor access tiers—Silver for 124th + 125th floors, Gold for 148th + 124th + 125th floors, and Platinum for The Lounge—alongside a range of value bundles and prime/non-prime distinctions. Prices are presented in USD exactly as quoted. Choose your preferred date and time slot at checkout; many options also specify whether they are non-prime or prime to help you align budget and timing priorities.
| Ticket Option | Category / Floors | Prime Status | Inclusions / Notes | Price (USD) |
|---|---|---|---|---|
| 124th + 125th Floor Non-Prime Hours Tickets – Silver | Silver (124 + 125) | Non-Prime | Standard access to 124th and 125th floors | $ 65.91 |
| 124th + 125th Floor (Silver) Non Prime – Digital Photo + Golden Plated Coin | Silver (124 + 125) | Non-Prime | Includes Digital Photo + Golden Plated Coin | $ 69.96 |
| 124th + 125th Floor (Silver) Prime – Digital Photo + Golden Plated Coin | Silver (124 + 125) | Prime | Includes Digital Photo + Golden Plated Coin | $ 95.84 |
| Dubai Fountain Walk Bridge Tickets | Fountain Experience | — | Walk Bridge access | $ 6.25 |
| 124th + 125th Floor Prime Hours Tickets – Silver | Silver (124 + 125) | Prime | Standard access to 124th and 125th floors | $ 91.79 |
| 148th + 124th + 125th Floor Non-Prime Hours Tickets – Gold | Gold (148 + 124 + 125) | Non-Prime | Premium access including 148th floor | $ 134.65 |
| Burj Khalifa Level 124 (Silver) + The Roof Top Meal tickets prime | Silver (124) | Prime | Includes The Roof Top Meal | $ 150.77 |
| 148th + 124th + 125th Floor Prime Hours Tickets – Gold | Gold (148 + 124 + 125) | Prime | Premium access including 148th floor | $ 188.43 |
| Burj Khalifa At the Top (Silver) & Sky Views Tickets | Silver (At the Top) + Sky Views | — | Combined access bundle | $ 92.19 |
| At the Top (Silver) Burj Khalifa Sunrise with The Morning Treat | Silver (At the Top) | Sunrise | Includes The Morning Treat | $ 56.61 |
| Burj Khalifa Level 124 (Silver) + The Cafe Prime Hours tickets | Silver (124) | Prime | Includes The Cafe | $ 92.88 |
| Burj Khalifa Level 124 (Silver) + The Cafe Non Prime Hours tickets | Silver (124) | Non-Prime | Includes The Cafe | $ 66.22 |
| Burj Khalifa Level 124 (Silver) + Dubai Aquarium tickets (Non Prime) | Silver (124) + Dubai Aquarium | Non-Prime | Combined access bundle | $ 107.96 |
| Burj Khalifa Level 124 (Silver) + Dubai Aquarium tickets | Silver (124) + Dubai Aquarium | — | Combined access bundle | $ 133.84 |
| Burj Khalifa Level 124 (Silver) + The Roof Top Meal tickets | Silver (124) | — | Includes The Roof Top Meal | $ 125.35 |
| Burj Khalifa – The Lounge tickets (Platinum) | Platinum (The Lounge) | — | Premium lounge experience | $ 259.19 |
| Dubai Fountain Show Lake ride Tickets | Fountain Experience | — | Lake ride | $ 24.99 |
Prime vs Non-Prime: Understanding Time-Slot Pricing
Several options are explicitly offered in prime and non-prime versions. This structure is reflected in the rate differences you see in the table above. When you select your date on the booking interface, you will choose an exact time slot, and the platform will display the relevant prime or non-prime pricing for the product you pick. Choosing non-prime can be a smart way to secure access to the same spaces at a lower rate, whereas prime time slots command higher prices and are often favored by many visitors. Because confirmation is tied to your specific date and time, you should align your time slot with the rest of your schedule and your budget preference, taking into account transfer timing if you have elected to add transportation to your booking.
Silver, Gold, and Platinum: Selecting Your Access Level
At its core, the Burj Khalifa ticketing scheme gives you a clear choice of access levels. Silver tickets take you to the 124th and 125th floors, which deliver sweeping views and a range of interpretive displays and telescopes. Gold elevates the experience by adding access to the 148th floor on top of the 124th and 125th floors—a premium tier often chosen by visitors who want a more exclusive vantage point. Platinum is dedicated to The Lounge, which is a distinct premium experience separate from the standard observation deck access catalog. Throughout the list, you will also spot special inclusions and enhancements: some Silver tickets incorporate a Digital Photo + Golden Plated Coin, while other combinations fuse the ascent with The Cafe, The Roof Top Meal, Dubai Aquarium, or even a sunrise visit with The Morning Treat. These structured bundles let you tailor the day to your interests without running multiple different bookings.
Value Bundles and Signature Add-ons
The official catalog features a thoughtful suite of bundles that go beyond simple observation deck access. If your goal is to enrich the visit with culinary or cultural touches, tickets combining Level 124 with The Cafe or The Roof Top Meal bring the ascent together with a curated bite or meal. If you are building a day around Dubai’s marquee attractions, the combination with Dubai Aquarium can streamline your planning and keep logistics simple. For those drawn to the city’s skyline both from above and from unique vantage points, the At the Top (Silver) & Sky Views package offers a cohesive stand-out pairing. And if you want to extend the spectacle to the water and promenade level, both the Dubai Fountain Walk Bridge and Dubai Fountain Show Lake ride tickets are available as standalone experiences you can plug into your itinerary. These add-ons help you design an itinerary that balances elevated panoramas with ground-level immersion.
Timings, Duration, and Meeting Point
According to the official listing, tours operate daily with entry organized by a selected time slot. This provides clarity on when you should arrive and helps the venue optimize guest flow. The duration is presented in hours rather than a fixed number, allowing for flexible pacing while you explore the observation spaces. For meeting point details, the interface references an “Open in Google Map” link to guide your arrival, and the listing indicates English and Arabic as supported tour languages. Keep in mind that your booking confirmation is valid for the date and time chosen during checkout; you should plan to be at the venue with sufficient time to pass entrance formalities and present your valid photo ID or passport. The time-slot model is particularly important when coordinating with transfers—if a shared transfer runs late, use an alternative means to reach the venue and safeguard your entry window, then submit a refund request for the transfer portion afterward if applicable.
Transfers and Pickup Zones
While the booking options prominently display “Without Transfers” by default, shared transfers are referenced as available from specific central Dubai locations: Deira, Bur Dubai, Sheikh Zayed, and Marina. The advantage of a transfer is convenience; however, time-slot-based entry requires punctuality, and the venue clearly advises that if any transfer delay might jeopardize your scheduled entry time, you should proceed via alternative transportation to avoid a no-show. You can then submit a refund request for transfer issues later. Eating, drinking, and smoking are prohibited inside the vehicle during transfer tours, aligning with standard transport etiquette and safety practices. If you do not need a transfer, you can book your tickets without it and plan your own arrival using the meeting point link provided in the booking interface.
Important Information and On-Site Policies
The official guidance emphasizes several key rules designed to maintain a smooth and secure experience for everyone. Entrance requires a valid photo ID or passport, and the name on your booking should align with the ID you bring. Children must be accompanied by an adult at all times, underscoring the venue’s family-friendly yet safety-first approach. The booking confirmation you receive is tied strictly to your selected date and time, and the overall cancellation policy is non-refundable; additionally, there are no refunds for unused or partially used services. If you are planning to bring food and beverages from outside, be aware that they may not be allowed inside the premises. The venue reserves the right to refuse entry in case of non-compliance with rules and regulations, and management is not responsible for any loss, injury, or damage sustained during the visit. Respecting these guidelines will help you move efficiently through entrance checks and focus on the core of your experience—the ascent and the views.
The Lounge Promotion: Complimentary Digital Photo (Limited Period)
For visitors considering the highest-tier Platinum experience at The Lounge, take note of a limited-time offer: from 21 August to 21 November 2025, Burj Khalifa will provide one complimentary digital photo with every Lounge booking. This is a concise, value-adding perk for guests who want a keepsake from their premium visit. If your dates fall within this window, selecting The Lounge ticket on the desired date will automatically position you to receive this inclusion in line with the stated time frame.
How to Modify Tour Options and Finalize Your Booking
The booking flow allows you to modify your tour options before checkout. You can select your tour date, adjust the number of adults and children, and explore time-slot choices and transfer settings. Prices update according to prime/non-prime status and the bundle type you select (Silver, Gold, Platinum, and combinations such as The Cafe, The Roof Top Meal, Dubai Aquarium, Sky Views, and sunrise access). The interface calls out a best price guarantee, and when you are ready, the “Book Now” prompt takes you through to instant confirmation. Keep an eye on the exact date and time slot you confirm—those will be printed on your booking confirmation and are essential to entry.
Practical Etiquette and Readiness Checklist
Before you set out, verify the essentials to keep your day running smoothly. Ensure your valid photo ID or passport is readily accessible for entrance checks. Double-check the exact date and time slot in your confirmation. If you booked shared transfers, confirm your pickup zone (from the centrally referenced areas) and factor in possible traffic by keeping alternative transport in mind for time-sensitive arrivals. Refrain from bringing outside food and beverages to avoid delays at entrance checks, and do not eat, drink, or smoke inside transfer vehicles. Finally, since the cancellation policy is non-refundable, consider your schedule with care and choose the time slot that most cleanly aligns with the remainder of your day. This measured preparation is the simplest way to maintain momentum from lobby to elevator to observation deck.
Comparing Ticket Types: Strategic Guidance
Selecting the right ticket hinges on the experience you want. If your goal is to reach the observation decks at the most economical rate, Silver Non-Prime tickets for the 124th and 125th floors offer excellent value while delivering the core view-driven experience. If you favor peak periods and the ease of fitting your visit into popular hours, Silver Prime will suit—just factor in the higher rate reflected in the pricing table. For guests seeking an elevated, premium vantage point, Gold tickets add the 148th floor to the 124th and 125th, with both non-prime and prime options available to balance budget against timing. If you wish to integrate your ascent with dining or paired attractions, consider the bundles with The Cafe, The Roof Top Meal, Dubai Aquarium, or Sky Views. Sunrise access with The Morning Treat presents a distinctive time-of-day experience for early risers. And for a top-tier indulgence, The Lounge (Platinum) stands apart as the premium category—enhanced during the specified promotion period by a complimentary digital photo, creating a personal keepsake from your visit.
Entry Flow and On-Deck Experience Details
On the day of your visit, you will proceed from the lobby—where the sophisticated design cues of the Burj Khalifa set an anticipatory mood—to the high-speed elevators. During the ascent, glimpses of the skyline through the elevator’s glass panels sharpen your anticipation for the grand reveal at the top. The 124th and 125th floors unfold in 360 degrees, favoring both sweeping city panoramas and longer, reflective gazes into the distance toward the Arabian Gulf and the desert beyond. Informational displays and telescopes transform the view into a living map, making it easier to identify major sightlines and appreciate how the city’s geometry interacts with its natural surroundings. If you have selected Gold, your experience includes the further ascent to the 148th floor for an even more exclusive vantage point. Bundled tickets that include The Cafe, The Roof Top Meal, Dubai Aquarium, or Sky Views extend your day in a practical way, cutting down on logistics. If you plan to incorporate Dubai Fountain experiences (Walk Bridge or Lake ride), sequencing them before or after your ascent can round out a full day balanced between views from above and the spectacle at promenade level.
Policies Recap: What to Remember
- Bring a valid photo ID/passport; it must be shown at the entrance.
- Your booking confirmation is valid only for the selected date and time slot.
- Children must be accompanied by an adult at all times.
- Shared transfers, where applicable, are available from Deira, Bur Dubai, Sheikh Zayed, and Marina.
- No eating, drinking, or smoking inside transfer vehicles.
- No refunds for unused or partially used services; overall cancellation is non-refundable.
- Food and beverages from outside may not be allowed inside the premises.
- The venue may refuse entry for non-compliance with rules and regulations.
- If transfers are delayed for a time-slot-based ticket, use alternative transportation to prevent a no-show; submit refund requests for transfer issues afterward.
- Limited-time offer: one complimentary digital photo with every Lounge booking from 21 August to 21 November 2025.
Frequently Asked Questions
What are the main differences between Silver, Gold, and Platinum tickets?
Silver tickets provide access to the 124th and 125th floors, where you will find panoramic viewing areas, interpretive displays, and telescopes. Gold tickets include the 148th floor in addition to 124th and 125th, offering a premium vantage point. Platinum refers to The Lounge, a distinct high-tier experience separate from the standard observation deck access levels. Within these tiers, you can also choose bundles and add-ons such as Digital Photo + Golden Plated Coin, The Cafe, The Roof Top Meal, Dubai Aquarium, Sky Views, and sunrise access with The Morning Treat.
How do prime and non-prime tickets work?
Certain ticket types are offered in both prime and non-prime versions. When you choose a date and time slot during booking, the interface will display the appropriate pricing for prime or non-prime. Prime time slots are priced higher than non-prime, and both options give you access to the same spaces within the access tier you select. Choosing non-prime can be a way to manage costs while still enjoying the same floor access.
Are tickets refundable if my plans change?
No, the cancellation policy is non-refundable. Additionally, there are no refunds for unused or partially used services. Because your booking confirmation is only valid for the specific date and time slot you select, it is wise to align your choice with the rest of your travel schedule before completing payment.
What identification do I need to bring to enter?
Please bring a valid photo ID or passport. It is required to be shown at the entrance. Ensuring your ID details align with your booking will streamline your arrival and entry process.
Are children allowed to visit without an adult?
No. Children must be accompanied by an adult at all times. This policy keeps the experience safe and well supervised for families and ensures that younger guests remain within the venue’s guidelines.
Is transfer service included with my ticket?
Tickets can be booked without transfers, and shared transfers are referenced as available from central Dubai locations (Deira, Bur Dubai, Sheikh Zayed, and Marina). If you select a time-slot-based ticket with transfers and your transfer is delayed, you are advised to use alternative transportation to reach the venue on time and avoid a no-show. Refund requests for transfer issues can be submitted afterward.
Can I bring food or drinks with me?
Food and beverages brought from outside may not be allowed inside the premises. Additionally, eating, drinking, and smoking are prohibited inside the vehicle during transfer tours. If you plan to enjoy refreshments, consider booking a ticket that includes The Cafe or The Roof Top Meal, or plan to dine before or after your visit.
What languages are supported at the venue?
The listing specifies English and Arabic. A host or greeter is indicated in these languages, and the tour language reference also lists English and Arabic, assisting international guests during their visit.
How and when will I receive confirmation of my booking?
The platform provides instant confirmation upon successful booking. Your booking confirmation is valid only for the selected date and time slot you choose during checkout. Bring your confirmation and valid ID to facilitate entry at the venue.
Is there any special offer currently available for The Lounge?
Yes. From 21 August to 21 November 2025, Burj Khalifa will provide one complimentary digital photo with every Lounge (Platinum) booking. If you are visiting within this period and select The Lounge, you can expect to receive this inclusion in line with the offer’s dates.
Ticket Selection Scenarios to Help You Decide
To translate the catalog into practical choices, consider a few common scenarios. If you want the essential experience at a favorable rate, start with “124th + 125th Floor Non-Prime Hours Tickets – Silver” at $65.91. For a similar visit with a memento, the non-prime Silver that includes a Digital Photo + Golden Plated Coin is listed at $69.96, while the prime equivalent is $95.84. If you value top-tier access, the Gold non-prime option at $134.65 and prime at $188.43 get you to the 148th floor in addition to 124th and 125th. If dining is part of your plan, consider Level 124 + The Cafe (non-prime $66.22; prime $92.88) or The Roof Top Meal options (standard $125.35; prime $150.77). Bundles that expand the day—such as Level 124 + Dubai Aquarium (non-prime $107.96; standard $133.84)—help you consolidate two major activities with one booking flow. For time-of-day uniqueness, “At the Top (Silver) Burj Khalifa Sunrise with The Morning Treat” at $56.61 is a distinctive choice. And if you want to add nearby highlights, the Dubai Fountain Walk Bridge ($6.25) and Lake ride ($24.99) can complement your observation deck visit. Finally, if you’re aiming for the highest echelon of the experience, “Burj Khalifa – The Lounge tickets (Platinum)” is listed at $259.19, with the limited-time complimentary digital photo during the August–November 2025 window.
Best Price Guarantee: What It Means for Your Booking
The interface highlights a best price guarantee, signaling a commitment to competitive pricing for the official ticket options presented. While the page does not elaborate on specific terms, this designation is a clear indicator that you are booking at a rate aligned with official standards. Pairing this with instant confirmation and clearly displayed prime/non-prime rates gives you a transparent framework to select with confidence. As with all non-refundable, time-slot-based experiences, the best practice is to finalize your selection once you are certain of your date, time, and any add-ons you wish to include.
Finishing Touches: Making the Most of Your Day
With your ticket secured, the final step is simply arriving prepared and on time. Keep your confirmation and ID handy, factor in transport and local movement to arrive within your time slot, and allow yourself the breathing room to enjoy the elevator ascent and the pacing of the observation decks without rushing. Build your plan around your chosen bundle—perhaps starting with the ascent and then heading to The Cafe, or pairing your visit with Dubai Aquarium or Sky Views depending on your ticket choice. If you opted for The Lounge during the promotional window, remember the complimentary digital photo inclusion. Above all, take advantage of the displays and telescopes to deepen your understanding of the sweeping scenes around you. From the shimmering Arabian Gulf to the vast desert landscapes, every perspective offers a different lens through which to appreciate Dubai’s evolving story—an experience designed to leave a lasting impression from the heart of its skyline.